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Preventive and corrective maintenance, genuine spare parts, and 24/7 global technical support, keeping your systems running, always.

VMI Services

500+

Global Employees

90+

Global Distributors

VMI Security is one of the global leaders in the manufacturing and development of X-ray inspection technologies and scanning systems. With non-intrusive inspection solutions designed to strengthen screening, control, and security systems, VMI stands out for delivering high-quality, cutting-edge equipment along with continuous support.

Maintenance

Preventive Maintenance
Scheduled visits are carried out in which engineers and technicians inspect, calibrate, and replace worn parts before they cause failures. This reduces corrective maintenance costs, extends equipment lifespan, and provides predictability for the client’s budget.

Corrective Maintenance
When a failure occurs, VMI responds on demand with guaranteed SLA response times. Contracts may cover an unlimited number of corrective calls or be billed per call, often including parts replacement. The team quickly activates its network of technicians and stocks to restore operations.

What we offer

Our Services

01

Spare Parts

Supply of genuine VMI spare parts, critical components, and recommended consumables. We help identify the correct parts, manage availability, and support fast delivery to reduce downtime.

02

Training

Operator, maintenance, and technical training programs. Training can be delivered on-site or at VMI and covers safe operation, preventive maintenance, troubleshooting, and best practices.

03

Installation

Supervised installation, commissioning, alignment, calibration, and acceptance testing. We ensure the equipment is correctly integrated into your line and ready for production.

04

Upgrade

Targeted improvements to existing equipment, such as software updates, new hardware modules, or added functionality. An upgrade can be a standalone improvement or part of a larger retrofit.

05

Revamp

A complete overhaul/rebuild of the machine. This includes full disassembly, replacement of worn parts, mechanical reconditioning, electrical checks, reassembly, and testing. A revamp restores the equipment to like-new condition without significant changes to the original concept or major technological updates.

06

Retrofit

A revamp combined with significant technological updates. Examples include converting a BodyScan SV to HSV, replacing old electronics with new-generation electronics, upgrading the CPU, updating software, or modernizing the control architecture. In short, Retrofit = Revamp + Upgrade. It extends equipment life while bringing performance, reliability, and technology up to current standards.

07

Safety Stock

An agreed inventory of critical spare parts kept at the customer site or at a VMI location. Safety stock ensures immediate availability of essential parts and minimizes production downtime. The stock level is based on criticality analysis, consumption history, and operational risk.

08

Performance Contracts

Customized service agreements with defined performance indicators, such as uptime, response time, preventive maintenance, parts availability, and remote support. VMI takes responsibility for helping maintain agreed performance levels and equipment reliability.

Benefits

Optimize your security processes with versatile and precise equipment designed to ensure integrity in airports, correctional facilities, and large-scale events.